The client-consultant relationship

Over the years of being an independent consultant, I have enjoyed good relationships, characterised by camaraderie and mutual respect, with most of my clients. But there have been a few less than ideal relationships too. As we all know, success is a bad teacher. So here is what I have learnt from my sub-par experiences […]

Trust in the Internet god, but…

The definition of “essential” is essentially transitory. When I was growing up in a medium-sized city in India, ours was one of the few homes with a personal telephone connection. Neighbours used to come and receive urgent phone calls in our house. Sometimes we would receive messages to pass them on to people. Neither of […]