A few years ago, shortly after the 2008 crash, American Express in the United States paid many of its less profitable customers to close their accounts and go away. The move garnered much attention and analysis then. It was seen as a de-leveraging move. Whatever hubbub surrounded the brand then has since died down and […]
This article is the eighth in the Startup Series on FirstPost’s Tech2 section and first appeared on Dec the 23rd, 2016. I am aware this is controversial advice. Especially since the last column said: “You pay for some things, you do not pay for some things; you should take your time to understand which is […]
This article is the seventh in the Startup Series on FirstPost’s Tech2 section and first appeared on Dec the 1st, 2016. A startup, while it works to make revenue with its product or service, incurs essential costs. A shoestring budget calls for resourcefulness and creativity in building the business. An earlier column discussed building the […]
This article is the sixth in the Startup Series on FirstPost’s Tech2 section and first appeared on Nov the 15th, 2016. “You may be a business man or some high-degree thief, They may call you doctor or they may call you chief, But you’re gonna have to serve somebody”. Nobel Laureate Bob Dylan is not […]
(A version of this article appeared in LiveMint on November the 17th, 2016.) British Prime Minister Theresa May’s visit to India and trade talks with her Indian counterpart take me back to the midsummer’s day in 2016. We in Britain woke up to find that the Leave campaign, colloquially called Brexit, had won the referendum. The pound plummeted […]