Respectful design, contemptuous design

Conversations with many friends, who are building communities for social businesses or are in other customer-facing roles, reveal a shared frustration. It appears that community builders and customer facing persons, and designers in a business are singing from different hymn sheets. Often, once the beta or whatever the business deems a shippable version of the … Continue reading Respectful design, contemptuous design

Men in women’s fashion — the gender imbalance we don’t talk about

A few weeks ago, rumours abounded about Tom Ford possibly returning to Gucci, after Frida Giannini's departure. While there is no doubting Mr Ford's all-round creative nous, from couture to perfume and makeup, and film making, it would have been disappointing if he did return to the role. In the event, Ms Giannini was replaced … Continue reading Men in women’s fashion — the gender imbalance we don’t talk about

Of subtractive creativity

In an earlier monograph, I wrote about transformation and emergence, the kind of inspiring creativity that everyone thinks leads to beautiful products. But emergence isn't intentional. It has a magic that is hard to understand and often replicate. Intentional creativity and beauty however can come from removing things. But in any such intentional design process, … Continue reading Of subtractive creativity

Pretty and other things about tech wading into luxury

I see a lot of chatter on Twitter about how some lollipop/ icecream/ sundae update on Android doesn't work on this device or that from different manufacturers. Then there are the workarounds, the fixes that one needs to learn, and consequent boasts on Twitter. And the many exhortations to do factory reset and start from … Continue reading Pretty and other things about tech wading into luxury

Wearable tech’s luxury and fashion challenge

"Here's the only thing you need to know about wearable punditry: No one knows anything. Zip. This is a market that barely exists.", said technology columnist Christopher Mims recently. Google Glass, a high profile early avatar of wearable tech, had made an appearance in New York Fashion Week in 2012's showing of Diane von Furstenberg's … Continue reading Wearable tech’s luxury and fashion challenge

Is care in design exclusionary and elitist?

The monograph last week generated much conversation. And some observations that caring in design and craftsmanship was all about expensive pieces made for the few, not for the masses. Seeing the examples that I cited, it is not entirely inconceivable to think of caring and craftsmanship as the preserve of the few. But that couldn't … Continue reading Is care in design exclusionary and elitist?