“I’m just a dumb pipe”: Two strategy lessons from the PirateBay saga

Years ago, when I was a Research Fellow in MIT, the Recording Industry Association of America (RIAA) sued MIT asking to identify the student who used MIT's network to upload copies of copyrighted music. Of course, while this was going on outside our freezing office - for some reason, MIT's air-conditioning was regulated centrally from … Continue reading “I’m just a dumb pipe”: Two strategy lessons from the PirateBay saga

Beyond privilege: managing information asymmetries

The nature of societal and business transactions, indeed any human interaction, is that there will always be information asymmetry. In simple terms, an information asymmetry is a situation where one party has more, better, or more relevant information than the other and therefore has an advantage in a negotiation or a transaction. Information asymmetries are … Continue reading Beyond privilege: managing information asymmetries

Markets where possible, regulation where necessary: discuss.

Or, what do the current economic conditions mean for your global expansion plans? I was recently on a British trade delegation to India. Peter Mandelson, the British Secretary of State for the Department of Business, Enterprise and Regulatory Reform, was leading. The title of this post is a sound-bite from his speech at a televised … Continue reading Markets where possible, regulation where necessary: discuss.

Language: a challenge in becoming a global business

In recent discussions with a business prospect about their India entry, the issue of language came up. In particular, the prospect wanted to know if they will need to adapt their product in several Indian languages, and whether a British or an American accent will be preferable in their automated self-service system. Brief and interesting … Continue reading Language: a challenge in becoming a global business